The service I received was super great! Very well explained where we were going and what we will be doing throughout the whole experience.
Wouldn’t refund me because we had to cancel because of a sick person.
Great experience. Professional! Would definitely recommend.
Asked the tour guide about putting on pants brought with for ATV rode and was told not necessary. Should wear socks and pants even though tour guide says shorts and water shoes are fine. When told tour guide the ATV was burning leg was not taken seriously. Ended up with what are considered stage 1 level 2 burns (blistered and will leave scarring) the heat shield was not working properly. Had to seek medical attention for burns. Foot rests were also broken on ATV. With the exception of the issues wih ATV and injury had fun ziplining and swimming in cenote. Happy Tours called due to another reason and when told the Happy Tours caller about the burn and havig to seek medical attention got ignored.
Read moreI use Happy tours for all of my transportation needs .Now that they book excursions, even better. Had no issues booking tours on their website. Very simple and straightforward.
Happy tours was great for booking. No issues. Any questions all you have to do is call and they will help you no problems. Definitely use their service again.
First, have correct snorkel vests. Life jacket is not good for snorkeling. Everything was just to rushed. Crew was great. And also platinum is not worth the xtra money. Other tours did exactly what we did. Just a few less people.
