Asked the tour guide about putting on pants brought with for ATV rode and was told not necessary. Should wear socks and pants even though tour guide says shorts and water shoes are fine. When told tour guide the ATV was burning leg was not taken seriously. Ended up with what are considered stage 1 level 2 burns (blistered and will leave scarring) the heat shield was not working properly. Had to seek medical attention for burns. Foot rests were also broken on ATV. With the exception of the issues wih ATV and injury had fun ziplining and swimming in cenote. Happy Tours called due to another reason and when told the Happy Tours caller about the burn and havig to seek medical attention got ignored.
Read moreI use Happy tours for all of my transportation needs .Now that they book excursions, even better. Had no issues booking tours on their website. Very simple and straightforward.
Happy tours was great for booking. No issues. Any questions all you have to do is call and they will help you no problems. Definitely use their service again.
First, have correct snorkel vests. Life jacket is not good for snorkeling. Everything was just to rushed. Crew was great. And also platinum is not worth the xtra money. Other tours did exactly what we did. Just a few less people.
Overall great experience; they showed up right on time to pick us from and to the airport.
Everything went perfect as planned. Minod delay at pickup time but overall very enjoyable and much much better thane expected after reading TripAdvisor bad reviews of many other different Tour companies. I would highly recommend HappyTours to anybody who wants to do a tour in Cancún area.
Read moreDescription said possible sailing. Well, when we got there no sails even on the boat. So motor only. On the ride back, transportation was 20 mins late and made us cross the road to the van that was parked in a travel lane. Was pretty sketchy. Tour and crew were pretty good though.
Read morePick up and drop offs were on time and coordinated well. The drivers were pleasant and the guides were clear with instructions. We had the most wonderful time!
